We value the time of our notaries. Therefore, to be eligible for a refund, you must request it within 120 minutes of your scheduled appointment time. If 120 minutes have gone by since your scheduled appointment and we have not heard from you, unfortunately, we can’t offer you a full refund.

There are certain situations where only partial refunds are granted: (if applicable)
* Customer changed mind about service and requests a refund before the appointment
* Customer no longer requires notarization
* Customer is initially unresponsive but then requests a refund after the 120-minute deadline.

Service Fees
Processing & service fees are non-refundable. These are fees paid to our vendors and payment gateway. Therefore, if you receive a full refund, the cost of the service fee will be deducted from your refund.

Refunds (if applicable)
If a refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 – 5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 347-354-1698, Ext 100, or at  info@dglegalsupportservices.com

Contact Us
If you’d like to request a refund or have questions about our services in general, contact us at 347-354-1698, Ext 100. info@dglegalsupportservices.com